Legal

Terms of Service

Last updated: 9 June 2026

These Terms of Service govern your access to and use of Strivaro, the platform that helps personal trainers and online coaches manage clients, build training and meal plans, run check-ins, and track progress. By creating an account or using Strivaro, you agree to these Terms.

1. Agreement to terms

By accessing or using Strivaro, you agree to be bound by these Terms and by our Privacy Policy. If you are using Strivaro on behalf of a business, you confirm that you are authorised to accept these Terms for that business. If you do not agree, please do not use the service.

2. Eligibility and accounts

You must be at least 18 years old to create a coach account. You agree to provide accurate information and to keep it up to date. You are responsible for safeguarding your login credentials and for all activity that takes place under your account. Notify us promptly if you believe your account has been compromised.

3. The service

Strivaro provides software tools for coaches to manage their clients, create and assign training and meal plans, collect weekly check-ins, give feedback, and track client progress. Clients whom you invite access their own portal at no cost — only coaches hold a paid subscription.

4. Subscriptions, billing and plans

Paid plans (Starter, Pro, and Elite) are billed in advance on a recurring basis until cancelled. Current plan limits and prices are shown on our pricing page. You authorise Strivaro and its payment processor to charge your chosen payment method for each billing period. If a payment fails, we may suspend access until it is resolved. Refunds are handled in accordance with our Refund Policy.

5. Acceptable use

  • Do not use Strivaro for any unlawful purpose or to store or share unlawful content.
  • Do not attempt to disrupt, overload, reverse-engineer, or gain unauthorised access to the service or its systems.
  • Do not upload malicious code or interfere with other users.
  • Only add and process client data where you have a lawful basis and the client's knowledge or consent, and contact clients in line with applicable law.

6. Your content and client data

You retain ownership of the content and plans you create and the client information you add. You grant Strivaro the limited licence needed to host, process, and display that content so we can operate the service for you. As a coach, you are responsible for having a lawful basis to process your clients' personal data and for honouring their data-protection rights. See our Privacy Policy and GDPR notice.

7. Intellectual property

Strivaro, including its software, design, and branding, is owned by Strivaro and protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable right to use the service in accordance with these Terms. You may not copy, resell, or create derivative works from the platform itself.

8. Professional responsibility

Strivaro is a software tool. It does not provide medical, nutritional, or fitness advice. As a coach, you are solely responsible for the professional guidance, training programmes, and nutrition plans you deliver to your clients, and for ensuring they are appropriate and safe for each individual.

9. Termination

You may cancel your subscription at any time from your billing settings; your access continues until the end of the current billing period. We may suspend or terminate accounts that breach these Terms or where required for security or legal reasons. Following termination, you may export your data for a reasonable period, after which it may be deleted.

10. Disclaimers and limitation of liability

The service is provided on an “as is” and “as available” basis. To the maximum extent permitted by law, Strivaro is not liable for indirect, incidental, or consequential losses, and our total liability for any claim is limited to the amount you paid for the service in the twelve months before the claim. Nothing in these Terms excludes liability that cannot be excluded by law.

11. Changes to these terms

We may update these Terms from time to time. If we make material changes, we will notify you through the app or by email. Continued use of Strivaro after changes take effect constitutes acceptance of the updated Terms.

12. Governing law

These Terms are governed by applicable law. If you are a consumer, you continue to benefit from any mandatory protections of the law of the country in which you reside.

13. Contact

Questions about these Terms? Contact us.